- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Taking Reservations on the phone
Work Remotely
- No
Job Types: Full-time, Part-time, Permanent
Salary: $16.55 per hour
Expected hours: No less than 32 per week
Benefits:
- Discounted or free food
Schedule:
- 8 hour shift
Supplemental pay types:
- Tips
Experience:
- customer service: 1 year (preferred)
Work Location: In person
Application deadline: 2024-03-20