Address
Form of work
SalaryResponsibilities: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests, ensuring accuracy of information - Provide information about hotel facilities, services, and local attractions - Handle guest inquiries, requests, and complaints promptly and courteously - Assist with reservations and room assignments - Process payments and maintain accurate records - Maintain a clean and organized Front Desk area - Collaborate with other hotel departments to ensure guest satisfaction - Follow all hotel policies and procedures Requirements: - Previous experience in guest services or customer service preferred - Knowledge of hotel operations and procedures is a plus - Excellent communication and interpersonal skills - Ability to speak multiple languages is an advantage - Proficient in using phone systems and handling phone etiquette - Strong organizational skills with attention to detail - Ability to handle stressful situations calmly and professionally - Flexibility to work various shifts, including weekends and holidays Please note that this job description is not exhaustive, and additional duties may be assigned as needed.
Job Type: Full-time
Salary: $17.90-$18.90 per hour
Benefits:
- Company events
- Dental care
- Discounted or free food
- Extended health care
- Flexible schedule
- On-site gym
- On-site parking
- Store discount
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Supplemental pay types:
- Overtime pay
Experience:
- Customer service: 1 year (preferred)
Ability to Commute:
- Dryden, ON (required)
Ability to Relocate:
- Dryden, ON: Relocate before starting work (required)
Work Location: In person
Expected start date: 2024-03-01
