Golf Back Shop/Guest Services

What we are Looking For:
We are seeking a friendly and professional Back Shop/Guest Service Agent to join our team. As a Back Shop/Guest Service Agent, you will be the first point of contact for our guests and will provide exceptional customer service throughout their stay. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

Duties
- Greet guests upon arrival and assist with check-in and check-out processes
- Provide information about golf carts
- Handle guest inquiries, requests, and complaints in a timely and efficient manner
- Set up and maintenance of owners carry bags and clubs
- Collaborate with other departments to ensure guest satisfaction and resolve any issues that may arise
Experience
- Previous experience in a Back shop or guest service role preferred
- Excellent customer service skills with the ability to handle difficult situations professionally
- Strong communication skills, both verbal and written
- A passion for hospitality and providing exceptional service to guests

Why Join Us

- Diverse and inclusive workplace - Be a part of our tight family!

- Strong company culture committed to provides a positive environment

- Continuous learning and development opportunities

- Flexible work life balance

- Access to professional development and technical training programs

- Monthly socials + birthday celebrations

- Comprehensive training help you master your role.

- Ongoing coaching, learning, and development opportunities.

Job Types: Full-time, Fixed term contract, Seasonal
Contract length: 6 months

Salary: $16.55 per hour

Expected hours: 40 per week

Benefits:

• Discounted or free food
• Employee assistance program
• On-site parking
• Store discount

Schedule:

• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Keene, ON K0L 2G0: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2024-04-28