Golf Shop Ambassador

POSITION:Golf Shop Ambassador

WAGE: starting at $17.00/hour

DEPARTMENT: Golf

STATUS OF POSITION: Summer Seasonal

Location: Muskoka Bay Resort - Gravenhurst, ON

Position Summary

The Golf Shop Ambassador will be responsible for customer service and sales of golf merchandise and services. The Golf Services Ambassador performs a variety of duties including, but not limited to, customer service in the Golf Shop, booking tee times, ensuring carts and other equipment is prepared, cleaning and stocking the Golf Shop and assisting the Head Professionals as needed.

Who We Are:

Muskoka Bay Resort redefines what it means to play and stay; to relax and live. Our resorts feature spectacular views year-round through every season. This magnificent, immersive experience is rooted in preservation and care. The pillar behind the country’s most picturesque area is our passion — Our Team.

Duties & Responsibilities

• Work with and assist the Professional Team with the day-to-day responsibilities of the golf department.
• Greet and assist each guest with exceptional levels of customer service.
• Responsible for all outside services (greet members/guests, golf club washing, golf cart washing/ maintenance and locker room operations)
• Ensure proper care of carts such as proper rotation, set-up and daily maintenance.
• Assist with set up for tournaments and other duties as assigned.
• Follow all opening and closing procedures.
• keep the driving range, club cleaning station and cart storage areas, in a well-maintained presentable condition.
• Always ensure that guests with special requests are recognized and attended to with pleasure.
• Maintain open communication with other departments.
• Promote the golf club and the community.

Qualifications

• Previous customer service experience in the golf industry an asset
• Must be punctual for early morning start times
• Available to work weekends and holidays
• Must work well in team oriented environment
• Ability to work in various types of weather conditions (hot, cold, wet).
• Good communication and organizational skills
• Smart Serve certified
• Must have a G1 license in order to operate golf carts

Please note that staff housing is currently not available for this position.

The above job description is not intended to be exhaustive lists of all responsibilities, skills or efforts associated with or expected of the role ,but are intended to accurately reflect principal job elements.

Job Type: Seasonal
Contract length: 5 months

Salary: From $17.00 per hour

Day range:

• Every Weekend
• Holidays
• Monday to Friday

Shift:

• Afternoon shift
• Day shift
• Morning shift

Work Location: In person