Group Benefits Service Coordinator

Group Benefits Service Coordinator Wanted - Join our Dynamic Team!

About Us:

Welcome to the S+F family! We're thrilled to invite you to join our dynamic team as a Group Benefits Service Coordinator. At S+F, we believe in building relationships and delivering personalized solutions to our clients. As a Group Benefits Service Coordinator, you'll be an integral part of our commitment to providing exceptional service and support.

Position Overview:

As a Group Benefits Service Coordinator, you'll be the friendly face and voice connecting our S+F advisors with our valued clients. Your role is all about making those day-to-day interactions smooth and delightful, handling administrative tasks, and ensuring our clients feel well taken care of.

Key Responsibilities:

Communication and Client Interaction:

• Answer and manage/dispatch telephone calls with a smile.
• Sort/manage and respond to emails promptly, bringing your positive energy.

Group Administration:

• Maintain digital files and CRM.
• Juggle abeyance systems
• Handle quoting, lead processing/follow-up, and new sale processes.
• Ensure membership forms, arrears, and premium arrears are in order.
• Assist in service set-up and follow-up, spreading positive vibes.
• Create and manage spreadsheets, bringing your organizational magic.
• Prepare reports and presentations with a touch of creativity.

Requirements:

• Strong attention to detail and accuracy – the little things matter.
• Excellent communication skills – bring your friendly chatter.
• Computer savvy with a knack for learning – tech-friendly folks, we want you!
• Quick learning ability with a desire to own your role – we love go-getters.
• Confidence and relatability on the phone – your voice is your superpower.
• Friendly demeanor with a dash of professionalism – we believe in a perfect blend.
• Adaptable problem solver with a solution-oriented approach – positive thinking always.
• Team-oriented mindset – we're in this together.
• Ability to manage your workload efficiently – your superhero cape is ready.

Job Types: Full-time, Part-time

Salary: $22.00-$25.00 per hour

Expected hours: No less than 35 per week

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Tuition reimbursement
• Work from home

Schedule:

• No weekends

Education:

• Secondary School (required)

Experience:

• Group Benefits: 2 years (preferred)

Work Location: Hybrid remote in Langley, BC V3A 8H4

Application deadline: 2024-01-26