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Form of work
SalaryWe work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too, then read on for more information...
What can you expect?
As a Guest Services Agent you will be working within the Guest Services department at the base of the Mountain. As the first point of contact for many guests, your fun, friendly and professional attitude will allow you to respond to all related inquires (by phone, email or in person) in an engaging way that builds relationships and makes everyone feel welcome. This job is ideal for enthusiastic skiers/boarders. You’ll be able to share your enthusiasm, and for those who are interested ask about the opportunity to work specifically in our Ticket Windows where most shifts are done by the early afternoon, which allows you plenty of time to enjoy the awesome snow!
This job might be right for you if you enjoy:
- Assisting guests with their day ticket sales by providing your thorough understanding of Banff Sunshine’s day products
- Working in a fast pace, high volume environment and dealing with challenging situations in a friendly and professional manner
- Complete accurate daily cash outs and being accountable for any variances
- Administrative tasks such as filing, organizing the lost and found room & general office cleaning
- Previous guest service and cash handling experience
- You have a positive attitude, are a team player, have excellent communication and problem-solving skills.
- Strong computer skills and the ability to learn multiple new operating systems.
- Flexibility for scheduling during peak periods.
- FREE - Your staff pass is your ticket to ride Sunshine!
- Ski & Ride – Free days & discounts at ski resorts across Canada
- Staff Events – Staff parties, BBQs, spring night skiing, dog sledding & more
- Career – Recognition programs & career development opportunities
- Wellness – Discounted fitness passes, yoga, onsite support & professional support
- Onsite discounts – Food & beverage, retail, & hotel stays
- Exclusive deals – Brand-named gear & local businesses
- And much, much more!
Click the Apply Online button below tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.
