Manager, Social Media

Your Moneris Career - The Opportunity

As the Manager, Social Media, you will lead the Social Media team and manage the execution and strategy of the Social Media Channels for Moneris. You will manage marketing campaigns, merchant communications and community management on our online channels and expand our marketing mix. As an internal subject-matter expert, you will be part of the strategic development of how we use digital channels to reach business objectives.

Location: You will be based in our Toronto, ON office and will work in a Hybrid model.

Reporting Relationship : You will report to the Director, Digital Channels & UX/UI.

Your Moneris Career - What you'll do

• Responsible for the daily management of Moneris Social Media Channels, including Facebook, Instagram, LinkedIn, Twitter, Pinterest and more…

• Strategically define Social Media Channel marketing mix in how to use the channels to feed both awareness and acquisition business objectives. Define overarching strategy of funnel to hit these objectives, and ensure content is optimized for the channel.

• Develop regular reporting of channels and campaigns.

• Be the internal SME for all things Social Media. Help educate and inform internal employees, partners, and other team members on how to best use Social Media for their own use and expand the reach of Moneris content within networks.

• Collaborate with internal and external parties to execute campaigns.

• Consult with other members of the Digital and Content team.

• Develop relationships with vendors and platforms and keep informed of all best practices and innovation in the industry.

Your Moneris Career - What you bring

• University Degree.

• 5-7 years of relevant experience within the field of digital and marketing.

• 5+ years experience running Social Media for organizations in a corporate and/or B2B environment.

• 1-3 years leading a team of marketers in a supervisory/management role.

• Experience in reporting and analytics including platforms such as Sprinklr and Google Analytics.

• Proficient in Content Marketing.

• Proficient in Design including Photoshop.

• Solid experience in communicating and documenting solutions.

• Ability to present findings to senior leadership and share reporting updates to larger teams.

• Fluent in English (reading, writing, and verbal).

• Ability to simplify and explain complex web development needs and procedures to different audiences.

Nice-to-have...

• Equivalent work experience may be considered a substitution.

• Previous experience in the payment industry is considered an asset.

• Bilingualism in French (reading, writing, and verbal) is considered an asset.

Your Moneris Career - What you get

• Comprehensive Total Rewards Program including bonuses, flexible benefits starting from day 1, and your choice of either a health spending account (HSA) or personal spending account (PSA)

• RRSP matching & defined contribution pension plan

• Learning & development programs and resources including unlimited free access to Coursera and an Educational Assistance Program

• Holistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture

• A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website and newsletter

• Company-wide paid year-end closure & personal time off (including religious, personal, and volunteer days)

Find out more about the work perks and benefits you get as a Moneris employee at Moneris.com/careers

Note: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.

We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.