About Us:
Our Journey
Our journey began in 1982, rooted in a vision far beyond providing clearer sight. Dr. Melanie Sherk's pioneering spirit established this haven for eye health. Over the years, she has passed the torch of dedication through generations of expert optometrists from Drs. Anderson, and Ertel to the current leadership of Drs. Curry, Donaldson, Grewal, Jarvis, and Snow.
We pride ourselves on being early adopters of breakthrough technologies like Optos/Optomap retinal imaging, setting benchmarks in eye care precision. Our ongoing participation in industry conferences across North America keeps us at the forefront of the latest advancements.
Our Passion
Our heart extends beyond eye care. We've been leading sponsors for initiatives like the Peace Arch Hospital Pumpkin Run and the "In Her Shoes" fashion show. Our establishment of the Sources Women’s Place Vision Care Program and contributions to international causes reflect our dedication to global and local community well-being.
In addition to that, we’ve shown great commitment to sustainability with initiatives such as the contact lens recycling program, paperless record-keeping, and energy-efficient practices.
Our Commitment
Patient education is central to our ethos. We strive to empower you with knowledge, ensuring you understand your eye health through clear communication, visual aids, and interactive discussions.
A Family-like Office Culture
Our familial office culture, reflective of the tight-knit White Rock community, sets us apart. We cherish this atmosphere of familiarity and camaraderie, creating a welcoming environment for patients and staff.
Join us at White Rock Optometry, where we merge cutting-edge eye care with a heart for the community, set against the backdrop of our stunning coastal location. We look forward to welcoming you into our dedicated eye care family.
Job Description
As the first, and last, smile our patients see when they are welcomed into our clinic, the Receptionist role is crucial to presenting a warm and inviting atmosphere. This pivotal role ensures a seamless and enjoyable patient experience by providing prompt and courteous customer service, meticulous record and appointment keeping, and exceptional phone-presence.
Responsibilities
· Schedule patient appointments accurately and confidentially.
· Welcome and invite patients as they enter the clinic
· Maintain an organized and orderly reception area.
· Direct patient inquiries to the appropriate departments.
· Collaborate closely with the Dr. team to streamline administrative responsibilities.
· Process payments, update patient files, and verify insurance coverage.
· This list is representative of daily tasks but does not qualify as an exhaustive list of duties.
Professional Attributes
· A high degree of integrity and personal ethics.
· Professional.
· Exceptional communication and written skills.
· Attention to detail.
· Proficient in Microsoft and Google products
· Maintain client discretion.
· Accurate and punctual.
While previous Reception experience will be considered an asset, this position is open to all experience levels.
Job Type: Full-time
Salary: $18.00-$21.00 per year
Benefits:
- Dental care
- Extended health care
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- White Rock, BC V4B 0C4: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Customer service: 2 years (required)
Language:
- English (required)
Work Location: In person
Application deadline: 2024-03-29