Medical Office Assistant/Receptionist

Are you looking for a work environment that is fun, team focused, and respects a healthy work life balance? Do you have a passion for providing exceptional customer service? Would you like to be a part of one of Vancouver's top Medical Aesthetic Laser clinics?

If so ….Arbutus Laser Centre is looking for you!

Arbutus Laser Centre is a friendly office with 3 doctors and a team of committed professionals. We love what we do and have been providing exceptional care since 1992.

We are looking for a new team member who is passionate about customer service, energetic, motivated, self directed, and has a good understanding of how a busy office operates. The successful candidate will be available on a full time basis, (4 days per week, 34-40 hours per week) including early early evenings and Saturdays. The ability to handle a fast-paced environment while delivering excellent customer experiences is a must.

Only candidates that are short listed will be contacted for next steps.

Some position details:

• Full time (shift (34-40 hours/wk): 4 days per week including early evenings and Saturdays (the office is closed on long weekends :-)
• Responsible for providing exceptional customer service in a friendly and professional manner
• Have excellent English communication skills in person, over the phone and via email.
• Responsible for scheduling, confirming appointments, and ensuring appointments are booked correctly.
• receive and make phone calls, fax, email and other administrative/clerical duties as directed.
• prepare treatment rooms and assist doctors and technicians.
• maintaining a clean and tidy clinic, housekeeping duties include laundry and daily cleaning of the clinic
• Ensure all paperwork is logged and filed accurately.
• Maintain strict confidentiality about employee and customer information.

Skills and qualifications, experience

• minimum 3 years customer service experience in previous reception or similar environment or MOA.
• Ability to manage time and prioritize multiple tasks while maintaining attention to detail.
• ability to collaborate with other multidisciplinary team members
• work independently, as a team, and be able to work under pressure.
• maintain strict patient privacy, confidentiality and accurate record keeping
• working knowledge of microsoft office programs
• Is motivated to improve upon weaknesses for self-reward and personal job satisfaction. Values continual learning and improvement.

Wage $20-$27 plus team bonuses and perks.

Job Types: Full-time, Permanent

Salary: $20.00-$24.00 per hour starting wage for training

Full-time hours: 34-40 per week

Work Remotely

• No

Job Types: Full-time, Permanent

Salary: $20.00-$26.00 per hour

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• Paid time off
• Profit sharing
• RRSP match
• Store discount

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you a Permanent Resident of Canada and available for permanent, full time work including Saturdays?

Work Location: In person