Office Administrator

Full-Time - Virtual - Office Administrator at A to Z Electrical Services

Join Our Supportive and Innovative Team—Where You're Truly Valued!

Are you passionate about providing exceptional customer service with a personal touch? A to Z Electrical Services, a leader in electrical services renowned for our human-centred approach and technical expertise, is seeking a Full-Time Virtual Assistant to be the heartbeat of our daily operations.

What We Offer:

• Fully remote work from 9 to 5 pm
• **No weekends or after hours, we value your time**
• A role in a team that values genuine customer connection.
• Opportunities for continuous learning and professional growth.
• A position where your meticulous attention to detail and innovative approach will be celebrated.
• Generous vacation package and a strong focus on family-orientated time and work life balance
• Extended Healthcare, and expense reimbursement after the probationary period is completed.

Key Responsibilities:

• Manage customer inquiries with understanding and efficiency, via phone and email.
• Oversee our Customer Relationship Management (CRM) system and dispatch services.
• Support our mission to provide personalized, quality electrical services.
• General administrative tasks

Ideal Candidate:

• Excels in understanding customer needs and providing tailored solutions.
• Thrives in a collaborative team environment and can work independently.
• Demonstrates a passion for continuous learning and innovative problem-solving.
• Proficient in CRM systems, and administrative tasks.
• Strong communication skills, both verbal and written.
• Ability to manage multiple tasks efficiently and with a high level of organization.
• Must have a dedicated workspace with a computer setup and stable internet.
• Proficient with all office software; familiarity with Jobber is a plus.
• Experience with quote creation is considered a significant asset.
• Experience in the electrical industry is considered an asset.

Join Us:
Be part of a team where your role is more than a job – it's an opportunity to make a significant impact in our company and on people's lives through exceptional service and a personal approach.

Job Types: Full-time, Permanent

Salary: $17.00-$25.00 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Paid time off
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Application question(s):

• What drives you everyday towards performance and growth?

Experience:

• Customer service: 2 years (required)
• Administrative: 2 years (required)

Language:

• English (required)

Work Location: In person