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SalaryJob Summary
Job opening for part-time front desk receptionist approximately 2 shifts per week. We are looking for a dynamic, professional and personable receptionist who is passionate about rehabilitation, fitness, and wellness. This role is critical to the organization, as this person will be the first point of contact for our out-patient clinic to welcome our patients and clients and directly support our team of therapists. Ideal candidate must be willing to learn, take initiative, work independently and be well organized. This role will report to the Office Manager.
RESPONSIBILITIES:
- Manage multi line phone system, scheduling, billing and digital filing.
- Manage and update patient information.
- Work with third party insurers.
- Provide strong customer service to patients.
- Provide optimal support to the team therapists.
- Ability to work efficiently, accurately and meet deadlines. Report to the Office Manager regarding daily tasks and updates.
- Treatment room tidying/prep, laundry, general cleaning and tidying and other various housekeeping responsibilities to help the clinic run smoothly.
- Provide proactive follow-ups and updates to Office Manager
Required Education, Skills and Qualifications
- Minimum 1-2 year customer service experience, previous receptionist experience is an asset.
- Familiarity and interest in health care including physiotherapy.
- Computer-savvy and always willing to learn, Jane App experience is an asset.
- Solution oriented, possess exceptional problem-solving skills.
- Ability to work in a fast paced environment and meet deadlines with accuracy.
- Ability to communicate effectively and highly proficient in the English Language.
- Individual is able to have some flexibility and cover vacation and sick leaves which may happen anytime.
- Good sense of humor.
Please submit both a resume and cover letter.
Please note, only shortlisted candidates will be contacted to proceed with the interview stage.
Company Profile
West Vancouver Physiotherapy Clinic is a well established physiotherapy clinic located in West Vancouver. The clinic has been in business for over 25 years. At West Van Physio, you will be working in a fun, upbeat and caring environment and servicing friendly patients.
Job Types: Part-time, Casual
Salary: $18.00-$19.00 per hour
Education:
- Secondary School (preferred)
Experience:
- administrative assistant: 1 year (preferred)
- receptionist: 1 year (preferred)
Work Location: In person
