Payroll Specialist

ABOUT US

LiveCA LLP is Canada’s largest online Chartered Professional Accounting (CPA) firm serving customers in every province. We’re a 50+ person remote team and work closely together through online tools like Slack and Zoom.

We’re a customer service firm first and an accounting firm second. We’re incredibly focused on serving our customers and what matters to us is not the cut of your suit, but how you approach problems, offer solutions, and contribute to the team. We don’t believe in billing by the hour and expect that everyone will contribute to providing value to our clients.

ABOUT THE ROLE

The Payroll Specialist role will be responsible for delivering a client-centric journey with a focus on creating a great client experience that results in happy clients who trust and value us. The Payroll Specialist will do this by understanding their clients payroll position inside and out and delivering quality work so that our clients can make decisions in a timely manner based on real time data.

THIS JOB IS FOR YOU IF:

Attention to detail - You are thorough in accomplishing a task through concern for all the areas involved, no matter how small.

Adaptability - You have an interest in upskilling for a digital world and technology trends, with an openness to learning new tools and adapting to how you work.

Drive - You want to grow as a professional and as a person. You are a self-starter with the ability to manage multiple projects and meet deadlines.

Team Player - You see yourself as part of a team and understand that your efforts impact others.

Accountability - You are able to manage client expectations and do what you say you will do. You only produce work that you are proud to put your name on.

Dedication - Your perseverance of effort combined with the passion for a particular long-term goal allow you to understand and influence the bigger picture.

KEY RESPONSIBILITIES

FULL-CYCLE PAYROLL

- Thorough knowledge of all payroll functions, including the ability to prepare and submit client payrolls.
- Performs payroll and clerical tasks for the maintenance and processing of client payrolls.
- Prepare and review client payroll drafts and final pays for completeness, accuracy, and proper authorization.
- Analyze and reconcile any internal inconsistencies between manual and computerized systems.
- Maintain payroll and other related filings and reports.
- Provides timely responses to client questions and manages client expectations
- Identify issues and errors, investigate discrepancies, discuss with supervisor or engagement partner and development resolutions
- Working with dynamic and growing clients, other related duties may be assigned in support of client needs.

ADDITIONAL RESPONSIBILITIES

- Develop and improve payroll procedures
- Provide vacation and other short-term leave work coverage for colleagues, as directed by the Manager.
- Provide support and training to other Payroll Specialists in areas such as software, workflows, and technical payroll support.
- Contribute to innovation, which may include initiating process improvement, documenting new or updated procedures, developing standardized templates and collaborating with the larger team on such initiatives.

JOB REQUIREMENTS & QUALIFICATIONS

- Accounting/business diploma/certificate or equivalent work experience.
- Excellent verbal and written communication skills.
- Ability to work both independently, with little supervision, but willing to ask questions or obtain assistance when needed.
- Ability to plan, prioritize, and complete multiple projects in a fast paced environment.
- Expert knowledge of, or demonstrated ability to quickly become comfortable with, various payroll programs is required.
- High degree of proficiency with Microsoft Office programs required.
- Proficient with Google Suite of applications.
- Strong organizational skills and ability to multi-task competing priorities.
- You have a passion for excellent client services.
- Excellent interpersonal skills and demonstrated ability to work effectively with others towards a common goal.
- Experience with Cloud accounting and payroll applications and integrations would be an asset.

SKILL LEVELS WITHIN THE ROLE

Employees will have the opportunity to grow and develop while performing the responsibilities of this position. As a Payroll Specialist, you will be given an opportunity to grow through three levels of expertise as you gain experience and demonstrate increased proficiency in carrying out the responsibilities of the role:

- Payroll Specialist
- Experienced Payroll Specialist
- Senior Payroll Specialist

Why LiveCA

- Keep learning forever - We have weekly team meetings and provide immediate feedback to ensure we’re always learning from one another.
- Be treated right - We understand that the best ideas and the most refined work is completed in a respectful and collaborative environment. Negativity has no place here.
- Remote friendly - Have kids or pets at home? No problem. Want to head out on an adventure? Grab your laptop and head off on a workcation - just make sure to take some pictures!
- Excellent benefits - Our generous benefits package covers everything from dental to massages. You shouldn’t spend any time worrying about essential medical costs. It’s covered.



IMPORTANT INFORMATION

LiveCA is an equal opportunity employer, dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will accommodate applicants’ needs throughout the recruitment, assessment and selection process. If selected to participate in the process, please inform the Company of the nature of any accommodation(s) that you may require.

Job Type: Full-time