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SalaryJoin Our Team!
At John The Plumber, we pride ourselves on delivering exceptional Plumbing Services to our community. We're not just in the business of pipes and leaks; we're in the business of trust, reliability, and top-notch customer service. We're currently looking for a motivated and friendly Plumbing Service Dispatcher to be the heartbeat of our operations, ensuring smooth scheduling and outstanding service for our clients.
Why John The Plumber?
- Stability: This is a permanent, full-time position, Monday to Friday, allowing you to enjoy your weekends and maintain a healthy work-life balance.
- Competitive Compensation: Starting at $18/hour with a lucrative incentive program that can add an additional $5-$10 per hour or more based on performance. The more you excel, the more you earn!
- Benefits: We value our team's health and well-being, offering comprehensive benefits to keep you covered.
- Supportive Environment: Join a team of friendly professionals in a positive and dynamic work atmosphere where everyone is set up to succeed.
Role Responsibilities:
- Serve as the first point of contact for clients seeking Plumbing Services, providing friendly and efficient service.
- Schedule and coordinate service appointments, matching the right technician to the job based on skill set and geographical location.
- Manage and update service schedules to ensure timely service and maximize technician efficiency.
- Maintain clear and proactive communication with both clients and technicians, ensuring a seamless service experience.
- Handle service inquiries, provide information on our services, and address any client concerns with empathy and professionalism.
- Participate in our incentive program by achieving key performance indicators related to customer satisfaction and operational efficiency.
Who We're Looking For:
- A people person with a knack for clear communication and a friendly demeanor.
- Someone organized and detail-oriented, able to juggle multiple tasks seamlessly.
- A proactive problem-solver who can think on their feet and adapt to changing situations.
- Previous experience in a dispatch, customer service, or administrative role is a plus, but we're willing to train the right candidate with the right attitude.
- A team player who believes in our mission to provide unparalleled Plumbing Services with a smile.
Ready to Join Our Team?
If you're excited about the idea of being a key player in a team that values hard work, customer satisfaction, and a positive work environment, we'd love to hear from you. Apply today and let's make a splash together in the plumbing industry!
