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SalaryEquipment World Inc. has been providing Innovative Solutions in Northern Ontario since 1973. We offer Sales, Leasing, Rentals, Parts, Service & Training for the Forestry, Mining, Industrial, Farming, Freight and Material Handling industries. We also provide turn-key Technical Construction Specialties for Commercial, Institutional and Educational Facilities.
Equipment World - Sudbury is seeking our next great Service Dispatcher to join our Service Administration Team.
Duties include but are not limited to:
- Dispatching Service Technicians and maintaining productivity levels
- Complete customer pre-invoicing and obtain purchase orders
- In conjunction with Service Manager, coordinate schedule for mechanics & job assignments (includes out of town work)
- Track Preventative Maintenance Service
- In conjunction with Service Manager help maintain department policies & procedures, health & safety issues, tool requirements, etc
- Act as liaison with Parts & Service dept (technicians) by ensuring parts are ready for work to be performed
- Respond to customer inquiries by maintaining good customer relations and resolve problems
- Interact with suppliers, coworkers, management and customers via phone, electronic mail, and in person
- Audit of log books, van logs, monthly inspection logs
The successful candidate should have excellent organizational and communication skills and be well-versed in computer programs including Microsoft Office and web-applications. Experience with SAGE is considered an asset but not required. Candidates with experience in service departments, dispatching, or mechanical skills will be given priority.
We offer a comprehensive salary & full benefits program along with the support you need to succeed!
At Equipment World, We BUILD Careers!
Accommodation is available throughout every stage of the recruitment process - contact us for further detail!
#INDLP
Job Types: Full-time, Permanent
Salary: From $24.00 per hour
Expected hours: 40 per week
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
Schedule:
- Monday to Friday
Experience:
- Service Department: 1 year (preferred)
- Industrial equipment: 1 year (preferred)
- Service Dispatching: 1 year (preferred)
Work Location: In person
