Program Manager, Supply Chain Engagement (Independent Contractor - 18 Month)

WHO WE ARE

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. That includes creating an equitable, inclusive, and growth-focused environment for our people.

ABOUT THIS TEAM

The Product Engagement and Operations team at lululemon supports in building and executing events, activations, communications, and operational support across the Product organization to enable and drive internal engagement. The team works cross-functionally across various business units and key stakeholders to produce engagement and communication strategies that inform, inspire, and connect our global teams.

KEY RESPONSIBILITIES

You are responsible for researching, building and executing internal communications and engagement strategies to inform and unite our cross-functional Supply Chain teams around the globe

You will drive the planning, execution and evolution of these strategies across multiple channels and formats, working in close collaboration and thought-partnership with internal stakeholders across the organization

You will build relationships and nuanced understanding of upstream Supply Chain team needs and engagement opportunities, and make strategic recommendations based on this

You manage and measure Supply Chain engagement analytics to drive and support an evolving, ongoing and data-driven strategy

You will pioneer new, best in industry communications and engagement strategies to support the lululemon 5-year growth plan

You create and deliver centralized communication to our upstream Supply Chain team. Key content includes: relevant team/role updates across all functions, Supply Chain specific business updates, team learnings, leadership updates, culture/connection/people celebration, org changes, event surveying, data and analytics

You manage and deliver communication strategies for key projects/initiatives

You drive and execute events to drive Supply Chain engagement, in partnership with the Events team

You understand change management importance and can effectively communicate change through clear and informative communications and visual content

You will introduce and execute an internal engagement strategy for our upstream Supply Chain teams, and work closely with cross-functional team members to drive in-office engagement for these teams

You will develop and produce high-quality written communication in the form of key messaging, speaking points, and other content

You manage relationships with other communications content owners in the business to continually drive development of best practices, usability, and awareness

You will work closely with the Senior Manager, Product Communications to ensure a seamless strategy is aligned with all departmental key deliverables

You are on the pulse of what other brands/industries are doing in the communications & internal engagement space

QUALIFICATIONS

· Degree in communications or related field required

· Additional experience/education in operations/project management preferred

· You have a minimum of 5 years of diverse, multi-channel communications or engagement experience, ideally within medium/large corporate organizations

· You have experience leading and strategizing internal communications and have a passion for employee experience and engagement

· You are a strategic leader with strong writing skills above all, along with a healthy balance of visual communication and speaking skills

· You are a constant and curious learner; passionate to evolve and to lead best-in-class communications practices

· You know InDesign or alternative tools to produce beautiful visuals

· You take an innovative approach to communications leveraging technology and digital

tools to serve specific audience needs

· You are adept at calmly and effectively managing complex, fast-moving and unexpected communications within tight timelines

· You love connecting with others and have a proven ability to work within and lead a team

· Technical, corporate writing capabilities

· Experience in communications, content strategy building, and execution

· Thrive off connection

· Strong enrolment skills

· Passion for internal engagement and employee experience

MUST HAVES

Acknowledges the presence of choice in every moment and takes personal responsibility for their life.

Possesses an entrepreneurial spirit and continuously innovates to achieve great results.

Communicates with honesty and kindness and creates the space for others to do the same.

Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.

Fosters connection by putting people first and building trusting relationships.

Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.