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SalaryAdministrative Assistant - Leap Physiotherapy
Location: Windsor, Ontario (multiple locations: Wyandotte St. E. location and University Medical Centre location)
About Us:
Welcome to Leap Physiotherapy – where dedication meets care! At Leap, we are driven by Science. Owned and operated by a Physiotherapist, we offer treatments that are evidence-based. Our goal is to deliver exceptional physiotherapy services by demonstrating top-notch expertise, honesty, and individualized attention. We aim to ensure our patients feel fully supported and understood throughout their journey, from the initial appointment booking to feeling their best.
Job Overview:
The Administrative Assistant role will be pivotal in ensuring the smooth operation of our clinics in Windsor, Ontario. Join our dynamic team for a versatile role requiring work at multiple locations during the afternoon (12pm-8pm).
Key Responsibilities:
- Extend a warm welcome to our patients with a friendly and professional demeanor.
- Manage phone calls, schedule appointments, and be the heart of our front desk activities.
- Enter information into patient records accurately ensuring all documentation is complete.
- Ensure that the confidentiality of client records is always a priority.
- Handle patient payments, insurance claims, and billing inquiries with empathy and efficiency.
- Collaborate closely with insurance providers to ensure seamless coverage for our patients.
- Ensure the organization and confidentiality of client records.
- Create an inviting and organized clinic environment, ensuring our spaces reflect the dedication of our team.
- Manage inventory and order supplies as needed to keep our surroundings both efficient and comfortable.
- Foster effective communication with our physiotherapists, other health care providers, support staff, and patients across locations, creating a seamless and positive experience.
Qualifications:
- Strong organizational and multitasking skills.
- Excellent interpersonal and communication skills.
- Proficient in basic computer applications (Microsoft Office, scheduling software, etc.).
- Familiarity with Practice Perfect software is considered an asset.
- A commitment to preserving and enhancing the positive culture of Leap Physiotherapy.
- Your experience in healthcare administration or a similar role is appreciated, but most importantly, bring your warm and friendly personality to the team, we are willing to train the right individual.
Education:
- A high school diploma is needed; additional education or certification in healthcare administration would be considered an asset.
How to Apply:
Are you ready to take a “Leap” with us? Interested candidates are invited to submit their resume and a cover letter to Leap4physio@gmail.com. Please include "Administrative Assistant Application - [Your Name]" in the subject line. Share your enthusiasm for joining a team that values care, collaboration, and the well-being of both our team and patients. The deadline for applications is January 22, 2024.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Leap Physiotherapy is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace.
Job Types: Full-time, Part-time
Salary: $20.00 per hour
Expected hours: 20 – 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
