Receptionist

Work setting

• Associations and non profit organizations

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide services
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Provide directory assistance
• Relay service to persons with disabilities
• Perform data entry
• Provide customer service

Experience and specialization

Computer and technology knowledge

• Electronic scheduler
• MS Office
• Social Media
• Database software
• Electronic mail
• MS Excel
• MS Outlook
• MS Word
• MS Windows

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Ability to work independently
• Work under pressure
• Repetitive tasks
• Attention to detail
• Sitting
• Combination of sitting, standing, walking