Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate person or department
- Schedule appointments and manage the appointment calendar
- Maintain client records and ensure accuracy and confidentiality
- Handle incoming and outgoing mail and emails
- Perform general clerical duties, such as filing, photocopying, and scanning documents
- Maintain a clean and organized work area
Experience:
- Previous experience in a customer service or receptionist role required
- Proficient in using phone systems
- Strong organizational skills with the ability to prioritize tasks effectively
- Attention to detail and accuracy in data entry and record keeping
- Knowledge of office software applications (e.g., Microsoft Office Suite)
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Types: Full-time, Seasonal
Salary: $22.00-$25.00 per hour
Expected hours: 35 – 48 per week
Benefits:
- Casual dress
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Overtime pay
Education:
- Secondary School (preferred)
Experience:
- Front desk: 2 years (preferred)
- Administrative experience: 2 years (preferred)
Ability to Commute:
- Niagara Falls, ON L2E 2L9 (required)
Work Location: In person