Receptionist

McFarlan Rowlands Insurance Brokers offers commercial, personal lines, life, disability, employee benefit plans and risk management services. Over the years, McFarlan Rowlands has grown from a collection of small family-owned brokerages to its present size. We now have 20 locations and over 200 employees in Southwestern Ontario. McFarlan Rowlands truly cares about our people. We foster an environment of inclusion, opportunity and continuous learning, and in turn, we are committed to delivering high level expertise and service that our clients can count on.

We want to invest in you!

Primary function of this position is to receive and direct incoming telephone calls and visitors in a courteous and professional manner.

Key Responsibilities:

• Answer incoming telephone calls, forward calls, take messages and notify staff by phone that visitors have arrived.
• Receive payments from clients coming in to the office. Enter deposits in computer system(s) on a daily basis; take deposits to bank as required.
• Receive packages, letters, etc., as required, sign for receipts as necessary and ensure they are distributed.
• Maintain petty cash fund for the office, reconcile and obtain approval for reimbursement for vouchers.
• Maintain up-to-date telephone, fax and address listings for all companies and branches. Maintain listings for phone and fax numbers of other branch members.
• Adhere to all system procedures and insurance company regulations.
• Perform data processing and filing functions, as required.
• Other duties & special projects, are required.

Qualifications:

• High School Diploma
• Previous work experience in an office setting
• Pleasant, professional telephone manner
• Excellent customer service skills; good written and oral communication skills; organized; attention to detail; team player
• Working knowledge of all Microsoft Office applications

What’s In It for You?

• 3 weeks minimum paid vacation
• A comprehensive compensation package and incentives that recognize strong performance
• Help with career growth through education assistance, mentorship and internal job opportunities
• Prioritizing your well-being through wellness programs, a comprehensive benefits program and fitness allowances
• Flexibility by offering a hybrid work from home program for eligible positions
• Other perks such as your birthday off, paid community outreach days, RRSP matching & an outstanding culture!

McFarlan Rowlands is an equal opportunity employer. All employment is decided on the basis of qualifications, merit and business need. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members.

Job Types: Full-time, Permanent

Salary: From $20.00 per hour

Expected hours: 35 per week

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care
• Wellness program

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: In person