Receptionist

Crown Lift Trucks is the premier material handling dealer in Canada. We are a leader in the industry and are considered a one-stop shop for all material handling needs. Crown Lift Trucks Canada operates eight full-service branches in both Ontario and Quebec offering complete service solutions including maintenance programs, parts supply, and training.

PERKS AND BENEFITS

• Comprehensive benefits such as: medical insurance, dental, vision, long term/short term disability, life insurance and more
• Pension plan
• Opportunities for advancement and ongoing professional development

POSITION SUMMARY

The Receptionist is responsible for providing excellent customer service by greeting visitors, answering phone calls, and assisting with various office and clerical tasks. They will ensure efficient communication within the organization and maintain a professional image. The Receptionist reports to the Branch Manager.

POSITION DESCRIPTION

• Greet visitors and determine their needs, notifying the appropriate party accordingly.
• Answer incoming calls on a multi-line phone system and transfer them to the appropriate employee.
• Issue safety glasses and name tags to visitors as required.
• Update the staff directory to ensure accurate and up-to-date contact information.
• Type memos, letters, quotes, and assist with other projects as needed.
• Assist with mailroom duties, including handling incoming and outgoing mail.
• Support data entry tasks related to sales and warranties as assigned.
• Perform various administrative tasks such as invoicing, tax certificate maintenance, invoice register, reports, filing, sorting/distributing faxes, and ordering office supplies.
• Adhere to any other duties as required by the organization.

KNOW HOW & EXPERIENCE

• High school diploma or equivalent.
• At least one year of work experience as a receptionist.
• Excellent verbal communication, computer, and social skills.
• Ability to maintain a professional image and provide exceptional customer service.

Please note that we currently require all new hires to complete a criminal reference check to be eligible for employment.

We are an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Crown Lift Trucks Canada will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require to ensure your equal participation.