Receptionist - Real Estate

RE/MAX Millennium Real Estatein the Greater Toronto Area, utilizing the best tools and technology to serve the needs of the REALTORS® of today. We are the fastest-growing RE/MAX office in Canada and Worldwide. We were awarded the Highest Net Gain in Sales Associates Canada-wide in 2020 and Highest Net Gain in Sales Associates Canada-wide & Worldwide in 2021

We are looking for professional, self-motivated and client driven permanent full-time Real Estate Receptionist to join our rapidly expanding office in Woodbridge and Brampton location. The ideal candidate will be a self-starter, who can problem solve and multi-task while under pressure.

SUMMARY

The receptionist is the first point of contact for agents and customers. They provide a warm welcome and seamless service, assist with all requests through the incoming phone calls and emails. They are approachable and friendly individuals who offer expertise with enthusiasm and a user-centric orientation.

DUTIES AND RESPONSIBILITIES

• Answer and direct incoming phone calls appropriately, provide point of need assistance to agents, ensuring customers’ needs are met in an efficient and positive manner.
• Accurately perform appointment booking, confirming, time changing, cancelling, etc.
• Draft documents based on agent’s request, including listing agreement, offers, etc.
• Broker load listing into software, modify information accordingly.
• Problem solve and deal appropriately with issues that arise in the performance of duties.

SKILLS/QUALIFICATIONS

• Exceptional customer service skills, demonstrated ability to perform detailed work.
• Knowledge of Microsoft Word, Excel and PowerPoint, Google Suite.
• Experience with Real Estate is an asset.
• Strong verbal and written communication skills
• Ability to deal effectively and tactfully with client complaints.
• Available to work flexible hours (evenings and weekends)
• Prior experience with front desk - needed

Job Types: Full-time, Permanent

Salary: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• Casual dress
• Company events
• On-site parking
• Paid time off

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Administrative experience: 1 year (preferred)
• Front desk: 1 year (required)

Work Location: In person