Address
Form of work
SalaryOverview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Work setting
- Private sector
Responsibilities
Tasks
- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
- Monitor mobile radio or telephone
- Perform data entry
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Switchboard 1-25 lines
- Database software
- Electronic mail
- MS Excel
- MS Outlook
- MS Word
- MS Windows
Additional information
Transportation/travel information
- Own transportation
- Public transportation is not available
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- Sitting
