```Duties```
- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls, take messages, and provide information to callers
- Schedule appointments and maintain calendars for multiple staff members
- Perform general clerical duties, including photocopying, faxing, mailing, and filing
- Handle incoming and outgoing mail and packages
- Assist with data entry and maintaining office databases
- Provide administrative support to staff as needed
- Maintain a clean and organized reception area
```Qualifications```
- Previous experience in a customer service or receptionist role preferred
- Excellent customer service skills with the ability to handle difficult situations professionally
- Strong communication skills, both verbal and written
- Attention to detail and strong proofreading skills
- Ability to multitask and prioritize tasks effectively
- Professional phone etiquette and the ability to handle a high volume of calls
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time
Salary: $17.00-$20.00 per hour
Expected hours: 35 – 40 per week
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Overtime pay
- Tips
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
- English (required)
Ability to Commute:
- Toronto, ON M4N 2K6 (preferred)
Ability to Relocate:
- Toronto, ON M4N 2K6: Relocate before starting work (preferred)
Work Location: In person