Receptionist

Reporting to the Service Manager, the Reception is responsible to look after the receptionist area and act as a key person in administration.

Duties & Responsibilities

RECEPTION

· Answer all incoming calls promptly and with a cheerful Voice & Smile. Do not leave callers on hold for more than 30 seconds.

· Direct callers to sales calls, service calls, and parts calls when appropriate & transfer to proper voicemail

· Greet customers in a pleasant manner

· Handle incoming deliveries and shuttle pickup arrangements

· Communicate with customers and staff in a friendly and professional manner at ALL TIMES.

· Write up messages with proper info (name, tel number, date & time of call). Be sure to give messages to the proper person in a timely manner

· Manage Customer Activity Log

Skills Required:

· Polite, professional, and customer service focused.

· Strong computer literacy

· Strong time management and organizational skills, ability to multi-task in a fast-paced environment

· Self motivated, ability to work independently with strong problem-solving skills

· Excellent oral and written communication skills

· Analytical skills combined with a high attention to detail

· Excellent communication and interpersonal skills

Job Types: Full-time, Permanent

Salary: $16.25-$20.39 per hour

Education:

• Secondary School (preferred)

Experience:

• Administrative experience: 1 year (preferred)

Work Location: In person