Receptionist

The Receptionist performs a variety of confidential clerical and receptionist duties associated with the daily operation of an effective business. The Concierge will assist in maintaining a safe and secure environment for residents, visitors and other staff members. As the first point of contact to the public friendliness, positive attitude and a team approach is key

The responsibilities of the role include but are not limited to:

• Answers telephone and greets visitors. Responds to routine inquiries in person and by phone, relaying calls and messages to the appropriate personnel
• Regular interaction with residents answering their questions, redirecting, responding to their requests
• Conducts a daily census of residents at meal time
• Responds to resident or family member concerns and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the Department Manager or Executive Director
• Participates as a member of the work team and provides support to other team members and departments
• Assists in the daily operations of the residence by doing the following tasks:
• Help in the dining room by providing coffee and tea service and clearing dishes at lunch and dinner seatings
• Maintain the cleanliness of the lobby area by a daily vacuum and sanitizing common touch points
• Other tasks as assigned

The ideal candidates will possess:

• Previous experience working in a similar position required (including a working knowledge of office procedures)
• Excellent interpersonal and communication skills (both written and verbal)
• Ability to work in a fast paced environment;
• Good organizational and time management skills.
• Excellent customer service skills;
• Ability to work independently and as part of a team;
• Proficient in Microsoft Office, with a working knowledge of Excel and Word
• Ability to lift up to 20 pounds
• Combination of sitting, walking, standing throughout the shift
• The successful candidate will be required to work 60 hours bi-weekly with varying shifts/hours each day, including some weekends

Job Types: Full-time, Permanent

Salary: $17.28 per hour

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person