Receptionist

About QuadReal Property Group

QuadReal Property Group is a global real estate investment, operating and development company headquartered in Vancouver, British Columbia. Its assets under management total $73.8 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities to invest in equity and debt in both the public and private markets. QuadReal invests directly, via programmatic partnerships and through operating companies in which it holds an ownership interest.

QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come.

QuadReal: Excellence lives here.

www.quadreal.com

Reporting into the Office Manager, the Office Services, Receptionist role provides full reception, customer service and administrative support to QuadReal‘s Suburban Regional Office.

As the first point of contact for all visitors, clients and colleagues, the role is to be the brand ambassador for QuadReal, promoting values and service excellence in all activities and duties.

Responsibilities

• Welcome & greet visitors and colleagues providing excellent customer service
• Answer all calls, both internal and external and direct them to the appropriate person
• Monitor reception area to make sure it is always covered and assist with back up schedules
• Maintain Kitchen and Servery, order supplies, prepare coffee/clean up
• Manage and maintain office equipment
• Maintain and order office supplies
• Prepare and process courier requests
• Process incoming/outgoing mail
• Update and maintain all Reception logs, manual, phone lists and floor plans
• Manage access cards and assist in booking guest offices
• Ensure meeting rooms are kept tidy and in a suitable condition at the end of each meeting
• Manage the meeting room calendars, assist in finding space. Resolve space conflicts/requirements and help book meeting rooms for both client and internal meetings
• Coordinate with IT to ensure equipment is functioning in all meeting rooms and that they have up-to-date IT guidelines
• Process expenses and invoices through Yardi and Workday ensuring timely payment of suppliers
• Preparation and circulation of office announcements for upcoming events, office maintenance and general reminders
• Assist in Office Services enquiries to QR colleagues and provide administrative support when required
• Assist with planning events (lunches, Pop-up Events, etc).
• Other duties as assigned

Experience and Qualifications:

• Previous experience in a related reception, customer service and administrative role
• Ability to communicate effectively, both verbally and written
• Able to develop and sustain cooperative working relationships with clients, tenants and internal staff; ability to exercise confidentiality
• Experience work effectively across time zones
• Ability to allocate time effectively, work under pressure and manage tight deadlines
• Handle multiple demands, competing priorities and adapt to new ideas and constant changes
• Be an effective resource and flexible in adjusting to changing work priorities

QuadReal Property Group will provide reasonable accommodation at any time throughout the hiring process for applicants with disabilities or for those needing job postings in an alternate format. If you require accommodation, please advise the Talent Acquisition team member you are working with and include the following: Job posting #, your name and your preferred method of contact.

Want to learn about our end-to-end recruitment process? Click this link for a short video that will take you through each step, so you’ll know exactly what to expect.