Secretary-Clerk

Responsibilities

Tasks

• Train other workers
• Train, direct and motivate staff
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Provide customer service
• Work with the marketing department to understand and communicate marketing messages to the field
• Perform basic bookkeeping tasks
• Consult with clients after sale to provide ongoing support
• Evaluate work environments, programs and procedures to control, eliminate, and prevent disease or injury

Supervision

• 1 to 2 people

Experience and specialization

Computer and technology knowledge

• MS Office
• Electronic mail

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Tight deadlines
• Attention to detail
• Work with minimal supervision

Personal suitability

• Ability to multitask
• Excellent oral communication
• Organized
• Team player
• Client focus
• Adaptability