Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 year to less than 2 years
Work setting
- Relocation costs covered by employer
Responsibilities
Tasks
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive credit and employment applications
- Receive payments
- Sell merchandise
Additional information
Security and safety
- Basic security clearance
- Bondable
Work conditions and physical capabilities
- Attention to detail
- Bending, crouching, kneeling
- Fast-paced environment
- Hand-eye co-ordination
- Handling heavy loads
- Overtime required
- Physically demanding
- Repetitive tasks
- Standing for extended periods
- Tight deadlines
- Walking
- Work under pressure
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Benefits
Other benefits
- Parking available