AddressDescription
When applying, please include competition number 2024-08-PFR-60 and position title in the email subject line.
Reporting to the Rehabilitation Services Coordinator, the incumbent is responsible for all administrative client services tasks required to support the Specialized Seating department. Duties include, but are not limited to:
- Provide excellent customer service for clients and health care partners, including scheduling appointments, checking/obtaining referral documentation, arranging product pick-up with therapists and clients, preparing written correspondence, and responding to all department service enquiries.
- Accurately maintain electronic client records including scanning and importing file documentation, performing data entry and ongoing file maintenance.
- Monitor the department caseload and provide administrative assistance to technicians to manage work-in-progress.
- Coordinate Specialized Seating services with aligning SaskAbilities programs.
- Arrange for delivery of equipment to therapists, care facilities, and clients.
- Assist with receiving inventory, including file documentation and unpacking and shelving products.
- Other duties to support Rehabilitation Services as assigned.
Qualifications:
Education:
- Grade 12.
- Graduate of a recognized business college/secretarial course.
- Completion of medical terminology courses is considered an asset.
Experience:
- Minimum 12 months experience working in a busy medical office environment, including patient scheduling responsibilities.
Skills:
- Excellent customer service and problem-solving skills.
- Strong organizational ability to handle multiple priorities and varying deadlines.
- Strong attention to detail and accuracy for data management.
- Basic keyboarding, computer, and office skills.
Final Candidates are required to provide satisfactory criminal record checks.
