U-Box Customer Care Representative

Job Description

U-HAUL® is looking for friendly, energetic, and motivated individuals that enjoy interacting with customers and take pride and comfort in a job well done. U-Box CCR’s are responsible for pick up, transportation, and drop off of our U-Box containers and to ensure that our valued customers needs and expectations are met by providing them with friendly and courteous service.

Primary responsibilities include:

• Operate a truck and trailer combination to deliver trailers to customer location.
• Operate an 8000 pound propane forklift or a truck mounted forklift
• Load and unload storage containers onto truck bed for delivery to storage facility
• Transport cargo to and from specified destinations
• Ensure timely delivery; provide customer assistance to include the sale of support items
• Use a truck mounted forklift to remove containers from vehicle, and position in the designated storage location
• Use on-line computerized dispatch and rental systems
• Prepare, receive, and provide appropriate documentation for the delivery or pick up of goods
• Verify that the container, and any other equipment rented, is returned in the same condition as when rented
• Ensure warehouse storage facility is clean, dry, and secure at all times
• Perform “Customer Ready” inspections of U-Box containers prior to dispatch, perform repairs required.

Requirements:

• Valid driver’s license and the ability to maintain a good driving record to operate commercial motor vehicles
• Adhere to all local state and federal vehicular regulations while driving
• Experience driving with trailers and forklift.

Must possess a Class G or D Driver's License, able to upgrade t AZ,, clean driving record and be able to pass a criminal background investigation. Meet all Transport Canada and U-Haul physical examination requirements.

Education/Training:
High School Diploma or equivalent

Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing, or gear such as masks, goggles, gloves or shields.

Physical Demands:
The work requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching or similar activities, and lifting a minimum of 50 lbs assisted or unassisted.

Job Type: Full-time

Benefits:

• Vision care
• Vacation & paid time off
• Subsidised gym membership
• Dental care

Job Types: Permanent, Full-time

Salary: $18.00-$25.00 per hour

Work Location: On the road