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Customer Insights Manager jobs

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MANAGER, MANAGED IT PLANNING & INSIGHTS

Lead the development of the annual/long-term and short-term financial and KPI plans for the Managed IT P&L and monitor performance relative to these plans. Lead or contribute to semi-annual strategy reviews/presentations. Manage t...

CompanyView Other Telus Offers
AddressVancouver, BC
CategorySecurity
Job type• Full time
Date Posted a month ago See detail

Manager, Managed IT Planning & Insights

View Other Telus Offers

Vancouver, BC

Lead the development of the annual/long-term and short-term financial and KPI plans for the Managed IT P&L and monitor performance relative to these plans. Lead or contribute to semi-annual strategy reviews/presentations. Manage t...

a month ago seen See more...

Senior Development Manager – Data, Analytics, & Insights

Rbc Royal Bank

Toronto, ON

Coordinate, develop, lead, communicate and execute activities collaborating with peers across the USCM solution offering to deliver on end-to-end capability ensuring objectives are accomplished according to requirements, plan, and...

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Customer Relationship Manager

District Brewing Company

Regina, SK

$45,000–$70,000 a year

Deliver exceptional customer service to ensure client satisfaction. Develop short, medium, and long-term sales strategies tailored to individual customers. Cultivate strong relationships with various companies, retailers, and clie...

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Customer Success Manager

Daifuku Co

Vancouver, BC

This role requires a strategic mindset, exceptional communication skills, and the ability to manage a portfolio of 145 companies. You will play a critical role in driving the voice of the customer, managing renewals, and fostering...

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customer service managing supervisor

Great Canadian Enterprises Inc.

Mississauga, ON

$45.00HOUR hourly

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Manage staff and assign duties Resolve issues that may arise, including customer requests, complaints and supply shortages Plan, or...

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Customer Experience Manager - 7040-NANAIMO

Home Depot Of Canada Inc.

Nanaimo, BC

To be discussed

They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in par...

2 months ago seen See more...

Customer Success Manager (Remote)

Constructor

Winnipeg, MB

$81.3K–$103K a year

Repaying our customers trust through ensuring they get live with our product and are thrilled with the results. Understand the needs and roles within the enterprise organizations we work with and help to manage prioritizations an...

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Customer Success Manager

Pragma Platform

British Columbia

$100,000–$120,000 a year

Learn how to use Pragma, which is technical in nature, and be able to effectively teach its features and benefits to customers Provide prompt and proficient technical support to customers, resolving any issues they encounter. Coll...

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Customer Success Manager

Auvik Networks

Remote

$69.3K–$87.8K a year

You want to work at a company that is building impactful, relevant technology. Auvik's network management software helps IT teams by automating time-consuming tasks, streamlining operations, and mitigating risk. It's more importan...

2 months ago seen See more...

Customer Experience Solution (Manager Consulting Expert)

Cgi Inc.

Philippines, Metropolitan Manila, Taguig

As Customer Solutions Manager you'll be part of our Customer Excellence team and will be responsible for all technical aspects of customer engagements, working as the internal voice of the customer and an advocate for our products...

2 months ago seen See more...

Manager of Customer Success (North America)

Social Pinpoint

Remote

From $95,000 a year

Lead and mentor a team of Customer Success Managers, providing guidance, support, and ongoing training to ensure they achieve their goals and deliver outstanding results. Develop and implement strategic initiatives to drive custom...

2 months ago seen See more...

Senior Manager, Research Strategy & Insights

View Other Scotiabank Offers

Toronto, ON

Lead and drive a client focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge. Develop and execute all aspects of market research for stakeholders acro...

2 months ago seen See more...

Manager, Customer Experience, Billing Services

Fortisbc

Burnaby, BC

Competitive

-Support and develop a large and diverse team in multiple sites throughout British Columbia.-Provide oversight and expertise to support decisions being made throughout the Company that impact Customer Experience. -Collaborate with...

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Customer Service & Business Enablement Manager - Western Prairies (Remote)

Cargill

Edmonton, AB

$84.4K–$107K a year

Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. The Customer Service & Business Enablement Manager is a member of the Western Prairies regional lead...

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Gestionnaire de Compte Satisfaction Client / Customer Success Account Manager

Microsoft

Quebec

$88,800–$165,000 a year

Crer, influencer et faire voluer des relations saines et stratgiques avec les principales parties prenantes, partenaires et professionnels techniques des clients pour diriger la livraison des solutions de qualit en utilisant d...

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Customer Success Account Manager

Microsoft

Vancouver, BC

$64,600–$125,400 a year

Builds customer, partner, and internal stakeholder engagement models. Manages and/or supports foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health usi...

2 months ago seen See more...

Manager, Fraud Insights & Intelligence - Tangerine

View Other Scotiabank Offers

Toronto, ON

Directly support the Fraud Strategy & Governance team to provide strategic analysis that will assist the business in combating fraud effectively in all fraud typologies impacting banking . Primary objectives include analysis of fr...

2 months ago seen See more...

Customer Service Manager- King & Northfield- 22.5 hours/week

View Other Scotiabank Offers

Waterloo, ON

Contributing to the overall success of the branch by identifying opportunities to enhance the customer experience Act as a change management lead by assisting with the implementation of new policies and proceduresDo you have th...

2 months ago seen See more...

Customer Service & Business Enablement Manager - Western Prairies (Remote)

Cargill

Edmonton, AB

Coach cross-functionalteams to provide a seamless and differentiated customer experience across product lines for the the Customer Service team in alignment & collaboration with other customer facing teams and informed by our cus...

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Senior Manager, Customer Reach & Adoption

View Other Scotiabank Offers

Toronto, ON

Lead and grow the Customer Reach program. Customer Reach includes expanding the number of customers we can communicate with and the multitude of ways in which we can (email, text, phone, etc.). The candidate will work cross functi...

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Customer Success Manager

Caribou

Toronto, ON

$75,000–$90,000 a year

Owning customer performance end-to-end, from onboarding to renewal. Leading and coordinating launches of new customers across Canada and the United States Collaborating with partners in product and support to identify new ways to...

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Customer Support Manager

Flair Airlines Ltd.

Mississauga, ON

$84.9K–$107K a year

Lead the design, implementation, and execution of transformation initiatives within the call center to optimize processes and enhance overall performance. Develop and implement innovative strategies to improve service delivery, in...

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Customer Implementation Manager

Gorgias

Toronto, ON

$65.5K–$82.9K a year

Conduct in-depth onboarding and optimisation sessions for new customers, tailoring the experience to drive adoption and usage of our Helpdesk and Automate products. Build on behalf of the customer, utilizing a consultative approac...

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Manager, Customer Experience & Operations – Library Services

Conestoga College

Kitchener, ON

$94,113–$117,641 a year

Job Title: Manager, Customer Experience & OperationsLibrary Services Requisition #: 23-994R1 Campus: Doon Department: Library & Learning Services Payband: 11 Payband Range: $94,113.00 - $117,641.00 Hours/Week: 37.5 Posting Date...

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Customer Success Manager

Esentire

Guelph, ON

$67.4K–$85.3K a year

Provide overall value and relationship management to portfolio of customers. Manage customer expectations and demonstrates expertise and leadership. Understand the broader business perspective and make decisions accordingly. Provi...

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Manager, Customer Support

Lone Wolf Technologies

Toronto, ON

$64K–$81.1K a year

Create high performance environment for team members Manage all aspects of direct staff (onboarding, performance, merit, warnings) development and recruitment Coaching direct reports through one on ones to meet their personal and...

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Customer Success Specialist - Hotel Management and Sports Management (AB)

Eventconnect

Calgary, AB

$46.8K–$59.2K a year

Competitive salary and benefits Casual but energetic work environment made for todays workers. Performance-driven culture. Growth opportunities. IT equipment provided. A culture of teamwork, celebrations of success, social gather...

2 months ago seen See more...

Supply Chain Lead (Customer Order Management) Elida Beauty at Unilever

Unilever

Alberta

$83,200–$124,800 a year

E2E execution of Customer Service Team Strategy for all customers in your market. Leads Order to Cash process to ensure all customer requirements are fulfilled aligned with internal business plans Responsible to deliver excellent...

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Customer Success Manager, Sports

Tradablebits Media Inc.

Vancouver, BC

$65,000–$80,000 a year

Quickly master the Tradable Bits platform and know it inside and out. Onboard new clients and oversee the plumbing and setup of their accounts from start to finish. Ensure clients are trained and adopt our product across multiple...

2 months ago seen See more...

Enterprise Customer Success Manager - Remote Canada

Samsara

Vancouver, BC

$72.9K–$92.4K a year

You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from...

2 months ago seen See more...

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