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SalaryAbout us
Kenora Hyundai is a small business in Kenora, ON P9N 0B3. We are professional, agile, and customer-centric.
Our work environment includes:
- Training
- Growth opportunities
- A culture of performance & accountability
- A supportive and positive team environment
Well established Hyundai Dealership, we are breaking ground on our new facility in the Spring of 2024. Be a part of a growing & vibrant team.
```Job Summary:```
We are seeking a highly motivated and customer-oriented Service Advisor to join our team at our reputable dealership in . As a Service Advisor, you will be the primary point of contact for our customers, providing exceptional service and ensuring their satisfaction throughout the automotive repair process.
```Responsibilities:```
- Greet customers and assist them with their service needs
- Listen to customer concerns and accurately document their vehicle issues
- Provide recommendations for necessary repairs and maintenance based on mechanical knowledge and dealership guidelines
- Generate repair orders and communicate with the service technicians to ensure timely completion of work
- Explain repair estimates, including parts and labor costs, to customers
- Upsell additional services or maintenance packages to customers
- Coordinate alternate transportation for customers as needed
- Maintain accurate records of customer interactions, repairs, and transactions
- Handle cash transactions and process payments accurately
```Skills:```
- Strong mechanical knowledge and understanding of automotive repair processes
- Excellent sales skills with the ability to upsell services and maintenance packages
- Cash handling experience with attention to detail in processing payments
- Exceptional customer service skills with the ability to effectively communicate with customers and address their concerns
- Proficient computer skills for generating repair orders and maintaining customer records
If you are a motivated individual with a passion for automotive repair and providing outstanding customer service, we encourage you to apply for the position of Service Advisor at our dealership in . Join our team and be part of a dynamic environment where your skills will be valued and rewarded.
Job Type: Full-time
Salary: $20.00-$25.00 per hour
Expected hours: 40 per week
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
Application deadline: 2024-03-22
Expected start date: 2024-04-08
