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SalaryAbout us
Wilson Street Auto, Fleet & Tires is a small business in AUTOMOTIVE in Perth, ON K7H 2P3. We are professional and agile.
We pride ourselves in being honest and up front with our customers and providing exception service.
```Job Overview:
We are seeking a highly motivated and customer-oriented Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive repair services. If you have a passion for mechanics, excellent communication skills, and enjoy working in a fast-paced environment, we would love to hear from you.
Duties:
- Greet customers and provide them with a warm welcome to the dealership
- Listen to customer concerns and accurately document their vehicle issues
- Provide detailed explanations of recommended repairs and services
- Generate repair orders and obtain necessary approvals from customers
- Coordinate with technicians to ensure timely completion of repairs
- Upsell additional services and products to customers
- Maintain accurate records of customer interactions and transactions
- Handle cash transactions and process payments
- Follow up with customers to ensure satisfaction with completed repairs
Requirements:
- Previous experience in a customer service role, preferably in an automotive dealership or repair shop
- Strong mechanical knowledge and understanding of automotive systems
- Excellent communication skills, both verbal and written
- Ability to effectively upsell products and services to customers
- Proficient in cash handling and basic math skills
- Detail-oriented with strong organizational skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Valid driver's license with a clean driving record
Benefits:
- Competitive salary based on experience
- Health insurance benefits package available
- Ongoing training and professional development opportunities
If you are passionate about providing exceptional customer service, have a strong mechanical background, and thrive in a dynamic environment, we encourage you to apply for the position of Service Advisor. Join our team today!```
Job Type: Full-time
Salary: $40,000.00-$55,000.00 per year
Benefits:
- Dental care
- Extended health care
- On-site parking
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Experience:
- Service Advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
Ability to Commute:
- Perth, ON K7H 2P3 (required)
Work Location: In person
Expected start date: 2024-03-04
