Automotive Service Advisor

Job Title: Service Advisor

Description & Responsibilities:

Welcome to the the all new Fergus Chrysler. Due to an increase in service volume we are seeking a strong Service Advisor with extensive automotive/Service Advisor experience who is a professional and brings leadership skills and qualities in this field. This individual must be well organized and have previous experience in the automotive industry. This individual must be able to provide top notch customer service with the capabilities of dealing with multiple customer needs at any one time, and be able to manage time and priorities efficiently.

This individual must also be strongly sound with the technical aspects of maintaining a vehicle and must have strong sales and presentation skills. This individual must be able to sell service and parts products in addition to explain the features, benefits and advantages of recommended services and required repairs to customers while their vehicles are in for servicing.

Excellent organizational skills, being able to monitor open repair orders and current status of vehicles while in for repair, keeping customers informed at all times. Excellent follow-up skills. Process driven and able to take direction and lead.

At Fergus Chrysler we offer a great working atmosphere, competitive salary, bonus, and exceptional benefits package within a team environment.

We offer very competitive wages, production bonus plans and have a large number of service customers at a state of the art facility with a long history in the town of Fergus.

If you are looking for a positive change in the right direction and feel you have what it takes to be successful in the Automotive Industry. Contact us for a confidential interview

Experience:
- Previous experience in a customer service role is preferred
- Knowledge of automotive systems and repairs is a plus
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Excellent problem-solving skills
- Attention to detail and accuracy in documentation

Join our team of dedicated professionals and help us provide exceptional service to our valued customers.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. Opportunity to earn incremental incentives such as production bonus based of production performance and sales performance.

Job Type: Full-time

Salary: From $40,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance

Flexible Language Requirement:

• French not required

Schedule:

• Every Weekend
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Experience:

• Service Advisor: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 2023-09-30