Address
Form of work
Salary```
Service Advisor
Duties:
- Greet customers and provide exceptional customer service
- Listen to customer concerns and accurately document them
- Schedule appointments and manage service requests
- Communicate with technicians to ensure timely completion of repairs
- Provide estimates for repairs and discuss options with customers
- Upsell additional services or maintenance packages as appropriate
- Process payments and handle cash transactions
- Maintain accurate records of customer interactions and transactions
Experience:
- PBS dealer management experience preferred
- Previous Chrysler, Jeep, Dodge, Ram experience an asset
- Knowledge of automotive repair and maintenance processes
- Familiarity with dealership operations and procedures
- Strong communication and interpersonal skills
- Ability to explain technical information to non-technical customers
- Proficient in using computer systems for scheduling and record keeping
Benefits:
- Monthly bonus structure
- Competitive wages
- Health insurance options available
- Paid time off and vacation days
- Opportunities for career advancement within the company
Requirements:
- High school diploma or equivalent
- Valid driver's license with a clean driving record
If you are a motivated individual with a passion for providing excellent customer service in the automotive industry, we want to hear from you! Apply today to join our team as a Service Advisor.
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Job Type: Full-time
Salary: $40,000.00-$70,000.00 per year
Benefits:
- Dental care
- Extended health care
- On-site parking
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Experience:
- Customer service: 2 years (preferred)
- Automotive Dealership: 1 year (required)
- Automotive Service Advisor: 1 year (required)
Ability to Commute:
- Kitchener, ON N2C 1X4 (required)
Ability to Relocate:
- Kitchener, ON N2C 1X4: Relocate before starting work (required)
Work Location: In person
