Automotive Service Advisor

Duties:
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately diagnose vehicle issues
- Provide recommendations for necessary repairs and maintenance
- Prepare accurate estimates for repairs and communicate them to customers
- Schedule appointments and manage the service schedule
- Coordinate with technicians to ensure timely completion of repairs
- Keep customers informed about the status of their vehicles
- Process payments and handle cash transactions
- Maintain accurate records of customer interactions and transactions

Qualifications:
- Previous experience in Automotive Service or repair industry preferred
- Knowledge of auto body repair, brake repair, shocks struts, air brake, transmission, suspension, alignment, oil change, and diesel engine repair
- Strong communication and customer service skills
- Ability to accurately diagnose vehicle issues and provide recommendations for repairs
- Proficient in using computer systems for scheduling and record keeping
- Cash handling experience is a plus

We are looking for a Service Advisor who is knowledgeable in various aspects of auto repair and maintenance. The ideal candidate will have excellent communication skills and the ability to provide exceptional customer service. As a Service Advisor, you will play a crucial role in ensuring customer satisfaction by accurately diagnosing vehicle issues, providing recommendations for repairs, and managing the service schedule. If you have a passion for automobiles and enjoy working in a fast-paced environment, we would love to hear from you.

Job Type: Full-time

Salary: From $16.55 per hour

Expected hours: 35 – 44 per week

Flexible Language Requirement:

• French not required

Schedule:

• 10 hour shift
• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus pay
• Commission pay

Experience:

• Service Advisor: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person