Address
Form of work
SalaryBorderConnect is looking for enthusiastic, conscientious people to join our e-manifest/Customer Support team. The support specialist guides customers through our software, assists with new customer set-up, and processes e-manifests accurately and in a timely fashion. Successful candidates will have intermediate level computer proficiency, will be detail-oriented, and able to multitask. Successful candidates must be able to effectively communicate verbally and in writing in a professional manner.
Requirements
- Accurately process time-sensitive documents
- Verify the accuracy of team members' work
- Provide support for end users (tech support)
- Guide new customers through the software
Knowledge, Skills and Abilities
- Professional level communication skills verbal and in writing
- Meticulous attention to detail
- Ability to work under pressure
- Listen and understand information provided orally and in writing
- Communicate information professionally verbally and in writing
- Intermediate level computer skills with typing speed of approximately 25 wpm
- Customs and international trade knowledge preferred
- Transportation Industry (trucking, logistics, dispatching) experience preferred
* Local area applicants will be given priority consideration.
Job Type: Full-time
Salary: $20.00 per hour
Benefits:
- Dental care
- Extended health care
- RRSP match
- Vision care
- Work from home
Schedule:
- 8 hour shift
- Evening shift
- Morning shift
- Weekends as needed
Work Location: Hybrid remote in Windsor, ON
Application deadline: 2024-03-25
