Address
Form of work
SalaryOverview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Responsibilities
Tasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Provide customer service
Benefits
Financial benefits
- Commission
- Gratuities
Other benefits
- Free parking available
- On-site amenities
- On-site housing options
- On-site recreation and activities
