BASIC FUNCTION:
This bligual person is responsible for ensuring front desk telephone, customer service and administration duties are conducted in a pleasant, accurate and efficient manner. Able to prioritize and organize multiple tasks.
SPECIFIC DUTIES INCLUDE:
Reception:
· Greet customers and guests at the Reception desk and handle inquiries as necessary
· The Full time Receptionists in all stores manage the part-time staff; prepare the monthly evening and weekend schedules, manage and direct the part time staff under the direction and approval of the Controller.
· Process customer payments according to the company finance and payment policies , ensuring product is fully paid for before being picked up and a deposit remains on the customer account for a partial pick up
· Ensure the appropriate processing of transactions in accordance with standard operating procedures.
· Safeguard deposits
· Maintain and balance the store cash float
· The reception team often acts as the first point of contact for our customer care department dealing with customer issues and recording the details in order to ensure an effective response from the service team
Job Types: Full-time, Permanent
Salary: From $19.20 per hour
Benefits:
- Dental care
- Extended health care
- Vision care
Schedule:
- 8 hour shift
- Day shift
Work Location: In person