Full Time - Self-Storage Yard & Customer Service Coordinator

Make Space Inc. (www.makespace.ca) is a Canadian owned and operated company with a proven track record that is poised for exponential growth. We provide a broad range of storage solutions for personal and business needs across Canada with 30+ operations from British Columbia to Ontario. Our newest Innisfail location has a self storage facility and boat/RV storage onsite.

We offer competitive salary, benefits, and paid time off. We believe that having fun is important to our overall success.

Job Description:

We are seeking a Storage Facility Coordinator to become part of our Innisfail team! The ideal candidate will be able to wear multiple hats, enjoy a challenge and have a positive demeanor. You will help oversee the facility, administration, Customer Service and transport requirements for this location. Our company is a national storage company with multiple revenue streams on each of our sites. Ideally we would like someone who has some forklift, skid steer or front loader experience.

Role & Responsibilities:

• Maintains a positive and professional demeanor.
• Look for creative solutions to assist client’s storage needs.
• Support sales and management with ideas on how to maintain and grow the business.
• Build and maintain excellent relationships with existing customers, vendors, and service partners.
• Knowledge of MS Office applications and computer inventory.
• Dispatch containers and work with local center for logistics in area.
• Detail oriented and accurately maintains client accounts.
• AR/Collections calls for delinquent accounts.
• Ensure safety and compliance aligns with WCB and company policies.
• Cleans and maintains vacant storage lockers as required.
• Property management.
• Snow removal, landscaping and maintaining equipment.
• Loads & unloads product as required, considered a preference.
• Performs other duties as assigned by management.

Qualifications:

• 2+ years experience with MS Office - Outlook, Excel, Teams and Excel
• 2+ years Customer Service experience.
• Ability to learn new computer programs.
• Dispatch experience considered an asset
• Ability to build relationships with clients, vendors and business partners.
• Able to learn online systems quickly and maintain inventory accurately.
• Accounts Receivable/Collections experience an asset.
• Forklift license or skid steer experience, considered an asset.
• Effective communication skills, both written and verbal.

Job Types: Full-time, Part-time, Permanent

Salary: $20.00-$22.00 per hour

Expected hours: 40 per week

Benefits:

• Casual dress
• Dental care
• Extended health care
• Paid time off

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift

Application question(s):

• What do you think makes great Customer Service? Please explain
• This role will include landscaping, snow removal and property maintenance around the Self-Storage facility. Do you have experience in property maintenance? Please explain.

Licence/Certification:

• Drivers License (required)
• Forklift or Counter Balance ? (preferred)

Work Location: In person