Hr Coordinator

Contract – this position works a variety of shifts including days, afternoons and weekends
Salaried
Application Deadline: February 23, 2024
Reporting to the HR Operations Manager, the Human Resources Coordinator is responsible for providing front-line HR support to the organization and will work closely with HR Advisors day-to-day. 
Responding to inquiries with a focus on the employee experience, the HR Coordinator contributes to our Company’s overall success by promoting and supporting critical HR functions.
The Human Resources Coordinator will respond to Associate and Management inquiries relating to employment legislation, Health and Safety, benefits, pension, payroll, programs and interpretation of company policies and procedures.  
The Human Resources Coordinator provides support and expertise in the delivery of a wide range of human resources services and is accountable for resolving workplace issues and concerns in a proactive and professional manner, including escalating concerns when required.
If you would like to be on a team of Great People delivering great service, we may have just the opportunity for you!
The job involves:
-Providing HR support to all members of the organization in a responsive and professional manner and in accordance with customer service expectations while supporting established employee relations strategies
-Contributing to a positive workplace culture by being an ambassador of Niagara Casinos and living our Company values during every interaction
-Using HR knowledge and best practices to guide decision making and inform recommendations
-Gathering relevant information from associate interactions to determine trends in morale and engagement; escalating potential areas of interest appropriately
-Providing associates with information on all critical HR functions including:
-policy interpretation; escalating concerns; conflict resolution; Company programs; pension and benefits; health and safety; absence management; leave of absence management
-Liaising with other departments as necessary to answer associate questions and/or concerns, minimizing the number of touchpoints required for the associate
-Contributing to the development of departmental strategies and executing on assigned tasks
-Tidying and maintaining the HR office spaces at Fallsview and Casino Niagara to ensure that all supplies, forms and equipment are stocked
-Supporting all functional areas of HR including:
-recruitment; scheduling; disability programs; compensation and benefits; employee engagement; communication; learning and development; operations
-Adhering to compliance and workplace policies, internal control procedures, and AGCO directives
-Flexibility to support a 24/7 operation and works a variety of shifts including days, afternoons and weekends
 
The ideal candidate has:
-College or University degree or Diploma in HR Management, Business Administration or related field
-Minimum 1 year of human resources experience
-Experience in entertainment or hospitality 
-CHRP (Certified Human Resources Professional) designation
-Ability and flexibility to travel between Casino Niagara and Fallsview  
-Excellent knowledge and application of Ontario Human Rights Code and Employment Standards Act
-Strong interpersonal skills with the proven ability to build effective professional relationships
-Superior verbal and written communication skills
-Excellent judgment, demonstrated initiative and problem solving skills
-Excellent time management, organizational and multitasking skills
-Demonstrated ability to deal with sensitive and confidential  information
 
We thank all applicants for their interest, however, only those selected for an interview will be contacted     
Niagara Casinos is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. 
Accommodations are available upon request for candidates taking part in all aspects of the selection process.