Responsibilities:
- Responsible for the efficient processing of customer orders, answer and respond to walk-in and telephone sales orders and product inquiries
- Sell gases and welding products to walk-in and telephone customers
- Emphasis on "Up selling" gases and other welding products to walk-in customers or over the phone
- Process all cash, charge, and credit card orders and amending orders for invoicing
- Maintain local inventory control and manage branch stock including surplus inventory for hard goods and cylinders
- End of day, week, and month processes (SOX reports, the Big 5 Report, open orders, work bench)
- Process bank daily deposits and cash reconciliation
- Accountable for shipping/receiving of customer orders and branch transfers
- Assist customers with welding applications and products to ensure Linde products meet customer requirements
- Provide assistance to the Territory Manager(s) in serving accounts
Qualifications:
- High school graduate or equivalent experience in an industrial supplies or customer service environment.
- A work history focusing on customer satisfaction is a pre-requisite
- Applicants preferred to have knowledge of the welding industry, process, etc.
- Intermediate to advanced knowledge of Microsoft Office Suite
- Must be able to lift up to 60 lbs.
Working Environment:
- In-Store
Linde has an extensive background check process which may include but is not limited to, a criminal background review, pre-employment medical, reference checks, and employment verification.
Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs.
We are committed to employment equity for women, aboriginal people, visible minorities, and persons with disabilities. Interested candidates from these groups are encouraged to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Job Types: Full-time, Permanent
Salary: From $50,000.00 per year
Benefits:
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Work from home
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
- Monday to Friday
Education:
- Secondary School (preferred)
Experience:
- Retail sales: 1 year (preferred)
- Customer service: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Fort McMurray, AB T9K 0K4 (required)
Ability to Relocate:
- Fort McMurray, AB T9K 0K4: Relocate before starting work (required)
Work Location: In person