- Establish team direction and provide a vision of the future for the team, including setting annual goals and performance objectives.
- Recruit high-caliber talent and ensure effective onboarding and training for new team members. Manage the performance of team members, ensuring accountability and achievement of job requirements.
- Responsible for workforce planning, including determining optimal resourcing level and specific resources/skillsets (job design) required for the team to achieve the goals and performance targets.
- Prepare and contribute to operational plans that ensure timely, efficient, high-quality completion of work in adherence to the broader A&T business plan. Assign resources to work.
- Prepare annual and multi-year plans and schedules with appropriate operational forecasting and resource allocation.
- Develop, refine, and interpret performance metrics for data and Information Management across the two service lines.
- Collaborate with partners within Assessment & Tax and other business units to ensure service delivery is meeting and exceeding expected standards.
- Create, maintain, and improve the processes and policies undertaken by Assessment & Tax as it relates to data and Information Management.
- Lead innovation and service improvement in the team, including sponsorship and project management.
- Represent the team in relationship to external customers, external interested parties (For example: other organizations, industry groups), and internal interested parties (For example: other teams and business units).
- A degree in Business, Data Management, Information Systems, Information Technology, or a related discipline with at least 8 years of diverse and relevant experience including leadership experience.
- Equivalent combinations of experience and education may be considered.
- Previous leadership experience is required.
- Ability to demonstrate initiative, and to motivate and lead a high-performance team.
- Excellent interpersonal skills and the ability to build and maintain strong working relationships with team members at all levels of the organization.
- You must possess effective leadership skills, strong analytical and problem-solving ability, and must be able to adapt quickly to changing needs and requirements.
- Successful applicants must provide proof of qualifications.
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