Medical Office Assistant

Work setting

• Private sector
• General office
• Health care institution, facility or clinic

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide services
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Arrange teleconferences
• Calculate billing charges
• Provide directory assistance
• Provide emergency services
• Relay service to persons with disabilities
• Perform data entry
• Provide customer service
• Perform basic bookkeeping tasks
• Resolve work related problems

Experience and specialization

Computer and technology knowledge

• Electronic medical records
• Switchboard 1-25 lines
• Electronic scheduler
• MS Office
• Quick Books
• Social Media
• Database software
• Presentation software
• Spreadsheet
• MS Excel
• MS PowerPoint
• MS Word
• MS Windows
• Simply Accounting

Additional information

Security and safety

• Basic security clearance
• Child Abuse Registry check

Transportation/travel information

• Own transportation
• Public transportation is available

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Attention to detail
• Sitting

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity

Benefits

Other benefits

• Learning/training paid by employer
• Paid time off (volunteering or personal days)
• Team building opportunities