Medical Office Assistant - Booking Clerk
DESCRIPTION
FTE: 0.6 – 1.0 FTE
Hours per shift: 5 - 8 hours (flexible)
Days: Monday to Friday (8:00 am - 4:30 pm)
Salary: Negotiable. Commensurate with experience
DUTIES & RESPONSIBILITIES
- Updating patient demographics such as name, address, contact info, family physician, and PHN validation accurately at every patient interaction.
- Processing specialist orders.
- Make outgoing calls to patients and explain appointment preparation.
- Maintaining, protecting, and complying with privacy and confidentially for all patients, staff, and physicians according to Health Information Act.
- Performing administrative/other duties that include but are not limited to scanning, filing, processing incoming and outgoing faxes, linking documents, and maintaining EMR records.
- Follow Standard Operating Procedures
QUALIFICATIONS
- Completion of high school diploma or equivalent
- Medical Office Assistant (MOA) Certification
- Strong interest in living a healthy lifestyle
- Extremely comfortable speaking to patients on the phone
- Adaptable to change
- Ability to work independently in a group setting
KNOWLEDGE, SKILLS & ABILITIES
- Attention to detail with the ability to complete tasks accurately and efficiently
- Self-motivated individual with a strong work ethic and critical thinking/problem-solving skills
- Excellent organizational and time management skills
- Positive, friendly, professional attitude and demeanour
- Exemplary written and oral communication skills
- Knowledge and experience with medical records management using an EMR
- Ability to be flexible, adaptable, and thrive in a fast-paced, dynamic and evolving environment
- Understanding the importance of appropriate and accurate documentation
To apply directly please email: careers@southernalbertamedical.ca.
We thank all applicants for their interest; only those applicants selected for an interview will be contacted.
Job Types: Full-time, Part-time
Salary: $18,000.00-$48,000.00 per year
Expected hours: 20 – 40 per week
Benefits:
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site gym
- On-site parking
Schedule:
- Monday to Friday
Education:
- Secondary School (preferred)
Experience:
- Medical Office Assistant: 1 year (preferred)
Work Location: In person