Medical Office Assistant

Position Summary: Plastic Surgeon looking for a highly motivated, full-time MOA for a busy surgical practice. The position will be primary MOA for Dr. Jennifer Prince. The practice is in a shared office with six other surgeons and their MOAs. Other staff include nurses and an office manager who are all part of The Plastic Surgery Group at City Centre in Surrey, located across the street from Surrey Memorial Hospital. It a very cohesive, friendly and positive group environment, and the MOA will be responsible for managing the surgeon's MSP and cosmetic surgery practice. The ideal candidate will be a hard-working, organized professional that has excellent interpersonal skills and can work independently with attention to detail. Must have previous MOA experience and ideally in a surgeon's office. Starting wage negotiable depending on experience. Starting date flexible depending on candidates' current work situation. Email resume, references and cover letter to apply.

Qualifications:

• Graduate of a Medical Office Assistant program and a minimum of 5 years experience in a Medical Office. Surgical MOA experience would be an asset but not required.
• Excellent communication and interpersonal skills.
• Strong administrative and organizational skills.
• Highly organized with strong attention to detail
• Able to be flexible and multitask in a busy environment.
• Proven computer skills and experience with Accuro Office program an asset.
• Must be vaccinated against Covid-19 as per PHO guidelines.

Responsibilities:

• Primary MOA for the surgeon’s MSP and Cosmetic practice
• Administrative duties include : greet and manage patients on office days, manage patient appointments and practice's schedule, respond to patient phone calls and emails, arrange clinic and operating room bookings, respond to and send referrals, file and maintain accurate medical records, process payments for private cosmetic patients
• Ensure patients are prepared for their upcoming surgical procedure
• Greet and interact with patients with respect and kindness, show passion and pride for our patients’ care
• Manage Cosmetic surgery patient needs, respond to inquiries and provide information to potential new patients.
• Work independently managing the surgeon’s practice and as part of a team with other MOAs for shared office duties
• Liase with other MOAs in the office to ensure shared resources are efficiently utilized and urgent trauma and cancer patients receive timely care
• Able to handle confidential information with discretion

Job Types: Full-time, Permanent

Salary: $25.00-$30.00 per hour

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday

Application question(s):

• Have you worked in a surgical office before?
• Why are you considering leaving your current job?
• What would be your ideal start date?
• Why are you applying for this job and why do you want to join our office?
• What do you think are the three most important attributes for a MOA to have?
• Are you vaccinated against Covid-19?
• What would be your ideal starting salary?
• Would your current employer be able to provide you with a strong reference? Please attach contact information with your application.

Education:

• AEC / DEP or Skilled Trade Certificate (preferred)

Experience:

• Medical Office Assistant: 5 years (required)

Language:

• English (required)

Licence/Certification:

• Medical Office Assistant Certificate (required)

Ability to Commute:

• Surrey, BC V3V 0C6 (required)

Work Location: In person

Expected start date: 2024-02-15