Medical Office Assistant / Receptionist

Job Title: Medical Office Assistant/Reception, part-time/casual

(7.5-22.5 hours/week. Potential for internal growth to part time / full time position. Additional hours when required)

Background: Nelson Medical Clinic is a family medical clinic offering a range of services in downtown Nelson, BC. Our team is experienced and patient oriented with a common goal of providing the best possible health care to our community of patients.

If you have Medical Office experience or an eagerness to learn, and you can multitask while remaining calm under pressure, you may be the right person for this job.

Medical Office Assistant Job Description

Required attributes for all clinic jobs:

• Proficient at using Electronic Medical Records Systems (training to be provided).
• Thrives in a fast-paced, team based environment.
• Ability to multitask and problem solve effectively.
• Excellent customer service skills.
• A positive attitude and strong communication skills.
• Reliable and professional.

General Duties and Responsibilities:

• Coordinate patient care by booking appointments, making reminder calls, checking in, and communicating clinic policies.
• General support to clinic physicians and administrative team, as required.
• Follow up on results, book appointments and procedures as per practitioner requests.
• Maintain electronic medical records, including the patient chart.
• Escort patients to examination or treatment rooms and ensure appropriate instruments are set up. Occasionally checking patients' height, weight, temperature and blood pressure.
• Clean exam rooms between patients.
• Washing and Sterilizing medical equipment and instruments.
• Ensure patient confidentiality.
• Potential to perform minor medical procedures, such as ear syringing and administration of injections (upon completion of appropriate training).
• Answers enquiries and/or takes messages over the phone and in person in a helpful, respectful and efficient manner.
• Operates general office equipment including fax machine and scanner.
• Completes daily tasks in order of priority.
• Adheres to company policy guidelines and COVID protocols.
• Performs all other related clinical, administrative, or special tasks as required/requested.

Education/Experience:

• Knowledge of Medical Office procedures considered an asset.
• Familiarity with electronic medical records considered an asset.
• Previous reception experience considered an asset.

Hours and Compensation:

• 7.5 - 22.5 hours per week (hours will vary to provide necessary coverage).
• Wage based on education and experience. Starting range listed above.

Next Steps: If you would like to be a part of our team, please submit your resume and cover letter to Benjamin Whitton, Clinic Manager at bwhitton@nelsonmedical.com.

We respectfully thank everyone who applies; however, only those whose applications meet our needs will be contacted.

Job Types: Part-time, Casual

Salary: $18.00-$23.95 per hour

Expected hours: 7.5 – 22.5 per week

Benefits:

• Extended health care

Flexible Language Requirement:

• French not required

Schedule:

• Day shift

Work Location: In person