```Duties```
- Greet and check-in patients, ensuring a positive and welcoming experience
- Answer phone calls, schedule appointments, and assist with patient inquiries
- Maintain patient records and update electronic medical records (EMR) system
- Assist with billing and coding tasks as needed
- Coordinate referrals to specialists and follow-up appointments
- Prepare examination rooms, sterilize equipment, and stock supplies
- Provide administrative support to healthcare providers as necessary
-Willingness to learn about skin care products and aesthetic treatments and may be considered for commission pay for sales.
```Requirements```
- High school diploma or equivalent required; associate's degree preferred
- Previous experience in a medical or dental office setting is highly desirable
- Proficiency in using phone systems and handling multiple phone lines
- Familiarity with EMR software - OSCAR or medical software like it is a plus
- Knowledge of medical terminology and ability to interpret and transcribe medical documentation accurately
- Strong organizational skills and attention to detail for maintaining patient records and scheduling appointments for existing patients and referred patients.
- Excellent communication skills, both verbal and written, for interacting with patients, healthcare providers, and insurance companies
- Ability to handle sensitive information with confidentiality and adhere to HIPAA regulations
- Strong customer service skills for providing exceptional patient care at the front desk
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
We offer competitive compensation based on experience. ***
If you meet the above requirements and are eager to join our team, please submit your application through our online portal. We look forward to reviewing your qualifications.
Job Type: Full-time
Salary: $26.00-$29.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
- Profit sharing
- Store discount
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Education:
- Secondary School (preferred)
Ability to Commute:
- Victoria, BC V8T 3P2 (required)
Ability to Relocate:
- Victoria, BC V8T 3P2: Relocate before starting work (required)
Work Location: In person