Medical Office Assistant/Receptionist For Optometry Clinic

Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule and confirm appointments, coordinating with healthcare providers and patients
- Collect and update patient information, including medical history and insurance details
- Assist with billing and insurance claims processing
- Maintain patient records and ensure confidentiality of sensitive information
- Answer phone calls and respond to inquiries or direct calls to the appropriate staff member
- Manage office supplies and inventory, ensuring necessary stock levels are maintained
- Perform general administrative tasks such as filing, faxing, and scanning documents

Skills:
- Experience working in a dental or Medical Office setting, preferably as a receptionist or administrative assistant
- Proficiency in using office software applications such as Microsoft Office Suite (Word, Excel, Outlook)
- Familiarity with electronic medical record systems
- Excellent communication skills, both verbal and written
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Knowledge of medical terminology and procedures is a plus
- Ability to operate phone systems and handle high call volumes in a professional manner

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job.

Job Types: Full-time, Part-time, Permanent

Salary: $20.00-$28.81 per hour

Expected hours: 40 per week

Benefits:

• Dental care
• Extended health care
• Paid time off
• Store discount
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Monday to Friday
• Overtime

Supplemental pay types:

• Overtime pay

Education:

• Secondary School (preferred)

Experience:

• Optometry receptionist: 1 year (preferred)

Ability to Commute:

• Victoria, BC V8V 3K5 (required)

Ability to Relocate:

• Victoria, BC V8V 3K5: Relocate before starting work (required)

Work Location: In person