Address
Form of work
Salary
Status:Part Time
Hours: Up to 35 hours/week
Home Campus: Fennell (fully on-site)
Rate of Pay: Payband 6 ($28.90 - $36.12 per hour)
Posting Date: March 8th, 2024
Closing Date: March 20th, 2024 at 7:00 pm EST
We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators, we believe it is important to act and show leadership in advancing the principles of reconciliation, equity, diversity, and inclusion in our community.
Job Summary
Under the direction of the Administrative Assistant for the President, the incumbent will provide front-line customer service to visitors, students, staff and faculty, and work closely with members of the Executive Suite Team to provide administrative support to the President and Vice Presidents, and their staff.
What you’ll be doing:
Reception
- Performs frontline customer service and reception duties.
- Greets visitors and answers inquiries from staff, students, and the general public, including unscheduled visitors.
- Answers internal and external phone calls and responds to/directs calls accordingly.
- Answers all general requests (in-person/telephone/email).
- Provides courteous and effective screening of calls and interruption control.
- Refers non-routine inquiries to appropriate member of the Executive Suite Team.
- Distributes messages and informs team members of activities.
- Highlights urgent matters requiring immediate attention and refers to the Administrative Assistant, President for follow-up.
Clerical
- Collects, opens, reads, dates, sorts and distributes all mail for members of the Executive Suite.
- Works collaboratively with all members of the Administrative Assistants and Office Managers to maintain an effective administrative system, procedures and practices as requested.
- Processes outgoing correspondence and documents (type, photocopy, fax, email, distribute, etc.) as required.
- Assists with the processing internal forms and certificates, as required.
- Assists with maintaining contact and distribution lists to ensure accuracy.
- Processes catering, reservations, presentation materials and supplies, and parking requests for the Executive Suite Team and their guests.
Other duties as assigned
- Undertakes assignments delegated by the Administrative Assistant which may require some investigative research and gathering information. Documents and provides a full report back. This may include access to confidential information.
- Working with the Mohawk Executive Suite team, the incumbent will be responsible for completing a variety of stand-alone or time-sensitive projects (i.e. Developing electronic forms, posting of archival materials).
What you’ll bring to the role:
- One year diploma or certificate in Office/Business Administration or similar program; or combination of education and experience.
- A Minimum of two years of relevant experience.
- Experience with MS Teams would be an asset.
- Excellent knowledge and skills in using electronic tools to maintain schedules, calendars, briefings, and meetings in an e-office environment including MS Office – Excel, PowerPoint, Word documents.
- Demonstrated commitment and understanding of human rights, equity, diversity, inclusion, and accessibility.
- The ability to communicate and work effectively with diverse students, employees, and communities.
What we offer:
- Opportunity to gain experience and build relationships at a Hamilton/Niagara Top Employer.
- Access to professional development opportunities.
- Option to enroll in Defined Benefit pension plan (CAAT) with contributions matched by Mohawk College.
- Discounted rate for full-service athletic facility and instructor-led classes.
- Opportunities to engage in wellness events and activities.
To find out more about working at Mohawk College, please visit https://www.mohawkcollege.ca/about-mohawk/careers-at-mohawk
We are committed to reconciliation and nurturing an inclusive, diverse, equitable, and accessible (IDEA) environment for everyone who learns and works at Mohawk College. We welcome applications from racialized persons, women, Indigenous people, persons with disabilities, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of ideas.
The College is committed to fostering inclusive ad barrier-free recruitment and selection processes. If you require accommodation during any stage of the recruitment process, please contact Human Resources.
To learn more about Mohawk College’s commitments, please visit the Mohawk College strategic plan webpage: https://www.strategicplan.mohawkcollege.ca/
